FOLLOW UP TO: Zombie Game 'The War Z' Pulled: D.O.A.?
After I posted yesterday regarding the game, 'The War Z' being "pulled from the shelves," more info has come to light with a very revealing interview with Sergey Titov, the game's executive producer, charges of fraud and Hammerpoint's return policy.
The War Z has had some problems prior to release. Kotaku reported that nearly 3,000 people were banned without any reason, and many more were banned from The War Z's message boards due to a rather heavy-handed rules list (including barring posts that state why you quit playing).
Despite the hiccups and bad press, The War Z was released on Monday on Steam to the surprise of everyone. Rumors have circulated that The War Z was aggressively pushed out to beat the standalone version of DayZ (which gained popularity after becoming a mod for Arma II last spring) to market. The War Z quickly climbed onto the Steam Top Sellers list, but the exposure did more harm than good, because it seems the game developers listed a ton of features on the Steam page for The War Z that simply didn't exist.
After a rather shocking interview Gamespy's Dan Stapleton conducted with Titov, the description and key features list was revised to denote some features as "upcoming."
It wasn't enough though, and Steam pulled the game from its service, issuing this statement:
"From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchased the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here."
Through all the controversy and misconceptions, it seems that what players really want is an apology, the promised features and maybe a refund. Titov's nonchalant attitude towards the debacle and his placing the blame on player's misunderstanding of the features list has not resonated well. user score on Metacritic
Thanks to PC World and GameSpy for the additional info!